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7 out of 10 residents say that the quality of City services meets or exceeds their expectations.
55 percent of residents believe that Arvada is headed in the right direction
1 in 10 residents think they are not getting their money’s worth in services from the city
49 percent of Arvada residents state that their overall well-being is “Better than” or “Significantly better than” it was one year ago.
17 percent of residents “Somewhat” or “Strongly” oppose a single-hauler trash and recycling system.
62 percent of residents who make $50,000 or less say there are “Few” to “No” good options for housing affordability
33 percent of residents agree that the City should increase multi-family housing to reduce the cost of living.
When asked about affordable options, half (51 percent) of residents believe there are “Some” or “Many” good options. However, there are several differences of opinion.
Those who indicate fewer options are:
- Police Sector B (roughly bordered by W. 64th Ave. to I-70, and Sheridan Blvd. to Kipling Street): 4 percent believe there are “Many” good options
- Under 55: 9 percent believe there are “Many” good options
- Incomes <$50,000: 10 percent say there are “Many” good options and 62 percent believe that there are “Few” to “No” good options
- Renters: 5 percent believe there are “Many” good options and one quarter say there are “No” good options.
Multi-family housing is the most divisive housing related issue in the 2017 survey.
- One-third or 33 percent agree that the City should increase multi-family housing to reduce the cost of living.
- One-third or 32 percent have no strong opinions
- One-third or 35 percent disagree with this idea
There are large differences based on demographics.
Those most in favor are:
- Renters: 57 percent agree with increasing multi-family housing (vs. 29 percent of owners).
- Minority residents: 50 percent agree with increasing multi-family housing (vs. 32 percent white alone non-Hispanic).
- Incomes <$50,000: 48 percent agree with increasing multi-family housing (vs. 30 percent with incomes above $50,000).
Four out of five or 82 percent of Arvada residents say that the quality of life meets or exceeds their expectations during the 2017 Arvada Citizen Survey, conducted in September and October of 2017, by Northwest Research Group (NRG).
This is the first time NRG has conducted the citizen survey and represents a distinct departure from past surveys which were conducted by mail only. The 2017 survey utilized a mixed-mode address-based methodology resulting in a total of 692 interviews — 434 completed online, 87 completed by landline, and 171 completed by cell phone.
In addition to utilizing a completely different methodology, the 2017 Citizen Survey was also far shorter than past surveys. The process to develop the survey began with on-site stakeholder meetings to determine key areas for measurement and issues of importance to city staff. Previous questionnaires were also reviewed in developing the new questionnaire, which now averages just over 20 minutes by phone. It included questions regarding: Arvada as a place to live, Arvada’s neighborhoods, parks, utilities and maintenance, code enforcement, transportation, information technology, public safety, communications, government actions and demographics.
Arvada has conducted biannual community surveys since 1997. The findings help city staff to understand how residents perceive Arvada services, make service delivery improvements accordingly, and gain insights on resident priorities.
Here’s what the citizens had to say about some of the top topics. The full survey is available at Arvada.org.
Reasons for right or wrong direction
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